Marchand Oil Co Inc

Leo Marchand Inc, performed a yearly maintenance on our boiler on 11/2. Leaving air in the oil lines and our boiler non functioning. After arriving home from vacation discovered the heat was not working and requested they come out to correct the issue. Additionally we have noticed that after they replaced the oil filter and gasket we have had a slow progressive leak. Upon calling them to come correct the issue they state that if they determine it is not the filter and gasket and due to the filter housing we are responsible for the costs. 1st, they left us with inoperable heat from this year's service due to the workmanship issue of not properly bleeding the oil lines and pump. 2nd they denied that same service, which already displayed poor workmanship, was not the cause to the leaking filt

My family have used marchand since we moved here 25 years ago. I have found them to be honest decent people. Our furnace is old and works just fine. Have it serviced never felt ripped. Shut my furnace off when fuel prices spiked this spring

Forgot to order oil before our trip. Came home to near empty tank on Saturday. I called first thing this morning and asked if they could expedited a delivery for me. Oil was delivered in less than three hours. Fantastic service

So unprofessional... Not willing to explain any questions that clients might have. Ambiguity with explanations concerning their company policy. Not all clients are treated equally. I had my reservations, but now I do question the amount of oil put in your tank and how much they actually charge you..

We are very happy with the oil supply service AND furnace maintenance and repairs. This family-run business truly cares about their customers.