Mark Brew Plumbing NOW CB Plumbing LLC

Very poor service. Came to diagnose small leak in heating system. After several thousand dollars of repairs — most of what seemed to go to paying their “expert” to watch videos on his phone waiting for the manufacturer to tell him how to make the repairs — we are left with the same leak. They diagnosed the problem incorrectly several times each time recommending a different and expensive repair. We complained to the owner who promised then come by and check the problem himself. We, of course, never heard from them again. Find a different company.

Great company. I contacted them yesterday about an issue and they were onsite the next morning bright and early. I will continue to turn to these guys when I have a plumbing issue!

Earlier this month we noticed a leak in our hot water heater. Mid-day we called Mark Brew Plumbing and within hours they were at our home diagnosing the issue. We ended up needing a replacement hot water heater and through a follow up call that same day, plans were in place to order a new unit (we were given clear options on what type) and to schedule delivery and install for the following day. Rates were fair and service techs were courteous. Following install (within 26 hours of initial call to them!) there was a billing snafu (my fault) and they handled it graciously. We will use Mark Brew Plumbing again!

Excellent attention. Spoke with owner Mark Brew in person. He is very courteous and helpful. Excellent service. Knowledgeable, capable, efficient, experienced plumber/technician. Schedule for service accommodated my schedule so that I could meet my other commitments. Very much better than other plumbing companies which use heavy advertising to claim their services are better. Companies that charge a low initial fee will charge higher fees for work needed and use marketing strategies to lock customers into signing contracts without getting a second opinion on options for work needed and alternative pricing. I highly recommended Mark Brewer Plumbing.

Called Mark Brew plumbing when my well pump started tripping the breaker. We asked for a written estimate and were told the plumber would need to look at the system first. Ok so the plumber came out misdiagnosed the problem as a “control box” picked up the wrong one first then left again and came back with the correct part, but it didn’t fix the problem. Now I needed a pump, ok I asked for a written estimate for new wire and pump (multiple times) I explained I wanted the exact same brand and size pump. I waited for a written estimate that never came, I looked outside and they were hooking up the pump to my old wire, so I went outside and explained I had never received a written estimate and therefore had not approved the work, further inspection revealed they were installing a 7GPM pump no