Mark's Heating & Cooling

Follansbee, WV · Heating contractor

Rating
3.9/5
★★★★☆ 3.9
Reviews
9
Rank in Follansbee
#1
of 3 home service pros
City Percentile
50%
rating percentile
Address
Mark's Heating & Cooling, 641 Main St, Follansbee, WV 26037

Mark's Heating & Cooling is a home service pro located in Follansbee, WV. It is one of 3 home service pros listed in Follansbee. Its 3.9-star rating is slightly below the Follansbee city average of 4.4 stars. Based on combined rating and review volume, it currently ranks first among home service pros in Follansbee. There is 1 photo associated with this location.

Customer Reviews

★★★★★ 5.0 Toni Billetter · Oct 2025

Very happy with both Mark and his son. We will recommend them to everyone in need of their services. Polite, respectful, friendly, and informative. The fee they charge is very reasonable. Thank you both!

★★★★★ 5.0 D DDY · Mar 2024

If I could give these guys 10 stars I would !! Professional, courteous, on time really knew their trade and very fairly priced. They were able to repair my furnace the same day. I would and will recommend them to everyone for all their hvac needs. Superb experience all the way !!

★☆☆☆☆ 1.0 Mike McGinnis · Apr 2025

Horrible customer service. Called four times to schedule an appointment to look at our central AC. I was told that he would see if he could fit us in and call back. . Still haven't heard back. Very rude when I did talk to him on the phone. We took our business elsewhere.

★☆☆☆☆ 1.0 Heather McDaniels · Oct 2022

We called in March because our heater was making noise. Mark came out & said it might be a fan blade was offset, checked that & then said there was a crack in something, but it had a lifetime warranty, so he'd order the part & replace it for us. We thought this was great. It is now October & we are STILL waiting for Mark to replace the part for us. Numerous calls have gotten replies of, the part's not arrived, no answer or returned message, in August it was oh yeah, the part came in but he's swamped with calls (okay, but it's been forever, Mark!) & now it's October & yet several more non-responding between August & October! A holiday call was finally answered by his wife, who said she'd give him the message & he'd call back. My husband has been extremely patient, but I have had enough.

★★★★★ 5.0 Annette Best · Sep 2019

Just want to say how much I appreciate Mark's Heating and Cooling...did an excellent job at our apartments. He didn't want to just take all our money and tell us we need a new A/C unit like most places do!! He worked with us to help us fix the problem and save money in the process!! Thank you so much!!!

Accessibility & Amenities

✓ Repair Services

Services

Heating contractor

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