Massey Services Pest Control

My Termite inspection was today. I had an excellent Massey associate take care of the inspection. His name is Jack. Extremely professional and polite. He was able to answer all my questions and get my services changed over from my current provider with a significant reduction in cost. It was a pleasure working with Jack today. It’s nice to see quality service is still available.

In 2025, annual termite inspection work was done by a professional engineer and I feel happy for what he did. His work is much better than what another engineer did in 2024. So. the company improved their service.

Major lack of communication at the office. Trying to charge me for a service I was completely unaware happened at an old address that I had since moved from. Had me under the impression that everything was being moved to new address and services were no longer being completed there. Even came to new address and started service. All to go back to the old address and not tell me until after the fact? And they don’t think this is an issue? because the two people I spoke with failed to note the account. Not to mention I was paying for quarterly service and if I needed something done before that time frame it always seemed like an issue to set something up…even though I’m pretty sure that’s one of there selling points? “We will come out whenever needed” Always having to call and make sure thing

Dakota and Triston did our pest control service at Livano LS in Gainesville. They were professional and very informative. I appreciate their service!

We hope Massey can find another great Eric! Hate to see him go, but....so happy for him to find another job that meets his needs. We will deeply miss him, a super understanding kind of guy. One thing that we always appreciated about Eric, he always called us prior to coming out and.....he did a perfect job! He didn't miss anything! We just hope Massey can find someone to fill those shoes, because Eric is mostly the reason we stayed with Massey.