Master Appliance Repair Service, LLC

Tom has been to my house numerous times over the last 10+ years. He is the only repairman who has been reliable and extremely knowledgeable. His prices are fine considering he will come over as soon as possible and fix the problem. I highly recommend him for all your appliance fixes from washers/dryers, microwave, stove/oven and refrigerators. He's done it all for me and is excellent.

Tom was honest, knowledgeable, polite and no BS. He had the parts with him to do the repairs on my oven and refrigerator. His prices are very reasonable. You get what you pay for. You people that think his prices are too high, you should hire some inexperienced high school kid for $20-25 an hour... then see what kind of service you get. Great service. Great owner. Will call on him again.

Tom seemed friendly and knowledgable regarding our gas oven/range. The lock mechanism was jammed. He squirted silicone into it for lubrication which seemed to make it work. He wasn't at our place for more than 15 minutes and charged over $160. It was way too expensive for the service he provided.

Tom at MARS was recommended by a co- worker. I sent him a video of a noise our refrigerator was making. Even though we already had an appointment for him to come out, he replied that he thought he knew what the problem was & that I could easily fix it myself. I followed his instructions, and it's running fine again. Most places would jump at the chance to charge you an arm & a leg to do something simple, but not MARS!

I haven't called Tom yet, I'm glad to find out he's still in business. He has done this work forever because I remember him from being a kid back in Shorewood! He's awesome! All repair is more than anyone wants to spend, this man is kind, understanding and knows his work!he was kind, when my sister and I were sad because we had to get kid of the old washer because he fixed it so many times it just couldn't be repaired again.