Master Rooter

Master Rooter did an outstanding job. Steven was on-site within 2 hours, quickly diagnosed the issue, and explained everything clearly before starting. They dug up our 1,500-gallon tank, replaced damaged baffles, fully pumped it out, and properly cleaned and sanitized ii. They also installed risers to make future maintenance easier. The work was efficient, done right the first time, and the area was left in great shape. As a veteran, I truly appreciated the generous military discount. Fast response, honest communication, fair pricing, and quality work. Highly recommend Master Rooter and Steven.

Extremely frustrating and stressful experience. I contacted this company specifically for a septic pumping. Instead, the technician dug up my yard, opened a lid that had never been accessed before, broke it, replaced it, and then refused to perform the pumping unless I agreed to a $2,000 repair. After disturbing my property, leaving a large dirt patch in the lawn, and creating more mess than there was before, nothing was actually fixed. No pumping was done. No temporary solution was offered. No camera inspection. No attempt to help within my budget. I was left with damage to my yard, a system that was not serviced at all, and a situation that forced me to cancel work plans and stay home to deal with the problem and wait for another company. When you call someone for help and end up wors

I cannot say enough great things about Jordan and Justin with Master Rooter. They were absolutely amazing from start to finish. They showed up on time, were extremely professional, and took the time to explain everything so I understood exactly what was going on. What really stood out to me was how respectful and hardworking they were. They didn’t rush the job, they made sure everything was done right, and they treated my home with care. You can tell they truly take pride in their work and want their customers to be taken care of. It’s not every day you find people who are not only great at what they do but also genuinely kind and easy to work with. If you ever need plumbing work done, I would highly recommend asking for Jordan and Justin at Master Rooter. They made a stressful situation

Benjamin Lamkin, was excellent. He was on time. He provided excellent communication prior to arrival and upon arrival. Very knowledgeable. Extremely patient. Beyond courteous. Awesome personality along with a sense of humor, you just can’t beat that type of customer service. Thank you Benjamin!

Master Rooter exceeded my expectations from start to finish. They were extremely professional, on time, and very reasonably priced. The technician, Benjamin, was fantastic — knowledgeable, courteous, and easy to talk to. He explained everything clearly and made the whole process smooth and stress-free. It’s hard to find companies that combine quality service with professionalism like this. Highly recommend!