Master Security Center

Great local business! I called about getting a copy of a car key made, and they were able to help me immediately with no appointment needed. Way cheaper and faster than working with a dealership.

Awesome experience thanks to Brandi who cut and programmed a 2017 subaru forester blank key I bought on Amazon and brought in. This place charged me a fraction of the price their competitors quoted me over the phone. Subaru dealer wanted $400, only $50 at Master security center. Also this shop has a cool taste of the past with lots of old safes to look at while waiting.

I called to see about getting the lock on my car ignition replaced which was stuck. They informed me that they no longer provided that service, but were more than willing to give me some advice in what I could do myself to try to free the lock. I was also referred to the person that did this type work for them when they did offer roadside assistance in this type of situation. He came out and took car of the problem as soon as he could and got my lock fixed right on the side if the road in a very professional manner. Even though Master Security Lock didn't help me directly, they were extremely helpful and did what they could do to help me out in spite of not being a client. I would recommend them to anyone for their help and professionalism.

Master security changed a deadbolt for me when I moved. Although quite pricey, they did a good job. I asked the locksmith who changed the deadbolt about pricing for a matching doorknob. He told me he didn't know the pricing off-hand but would call me back with that info. He never called back. I called Master Security twice to follow-up on this and they told me both times that the locksmith that came out (Eugene) was the person who needed to call me back, since he was the person who installed the deadbolt and knew what hardware I needed. I never received a return phone call and there was never any follow-up from Master Security. Very disappointing and very unprofessional.

Do NOT use this company. Not sure what happened to this company over the past 3-4 years with good reviews, but my experience was a NIGHTMARE. I called the evening of the day I moved; the key we used to lock the condo would not work when we tried to get back in. I called Master Security Center about 10:00 on Sat. night. I looked at their website, and they seemed to be legit. While someone arrived within an hour, the rep barely said a word before he started drilling the lock out of the door. When I asked him to stop to find out how much it would cost, he said, "well, I got you in....now do also want a deadbolt installed? I asked again how much and he said "it's after hours, so $145 for the service call and $195 for the lock". I was appalled but decided since my daughter and grandson