Masters Carpet Care Llc

Rich and Connie are the pros of all pros. Needed carpet cleaned in a condo urgently. To make matters worse, it was Sunday on the city wide move out/in day. Got lucky that Rich was available even though it was Sunday. They came on time and when I saw them pushing 2 carts full of equipment, I knew they meant business. Carpets had pet urine stains and enough pet hair to make a hat. They explained the whole process and started off. First came out a carpet brush or a rake, I didn’t even know things like that existed. They started pulling out so much pet hair, I was shocked. They removed all urine stains and other pet stains, of which there were many. Cleaning it took an hour or 2 and it was absolutely spotless after. Carpet looked as good as it did when it was new. Smelled really good too, not

Rich and Connie were great to work with. They responded to my initial inquiry within an hour, and we scheduled the work within a couple days. They showed up promptly, walked through everything they would do, and were transparent about pricing and timing. As far as the actual work, our couch and carpet look brand new. They were able to remove years of stains and fur from our elderly pet. I can't recommend Masters Carpet Care enough!

I don’t need to write a novel here. I have been running crews for 35 years. My criteria is : 1. Does the person care or have pride in their work. Rich does. 2. Did he finish strong and pay attention to detail. Absolutely. 3. Was he neat and clean? Definitely. I would recommend him to my fussiest customers with complete confidence. Alex Lyon.

Answered my husband's quote request quickly and clearly. Although we weren't looking for a quick turnaround, as it turns out, our rugs were done sooner than expected. The entire process was easy, convenient and very professional. We will be sure to use/recommend this company going forward!

I am so glad I decided to go with this company. My Learning center's chairs were in awful shape after COVID and the disinfectants we had to use...not to mention they were 15+ years old. Masters Carpet Care brought them all back to life. A staff member actually came in confused because she thought they were all new! Great job!