Masters Heating & Air Conditioning

My mom's heating unit went out, and within the same day, John Masters came out and assessed the issue. Unfortunately, he had to order the part but remained in contact with my mom to keep her updated on when he would be out to complete the work. He came out, beating the rain, fixed my mom's unit, just as he said. My dad passed about a year ago and this was my mom's first time "handling this stuff on her own." It was good to know that, even though the kids are far away, there are still reputable companies that keep their word and provide quality service. Without a doubt, we will continue using their service for any other needs we have. Definitely recommend this company.

My AC failed and my spouse had just gotten a knee replacement. I contacted Master’s and they sent a technician out the next morning. The compressor had failed and the unit was determined not to be cost effective to repair. I had previously gotten a service contract with Master’s so the call was free. I got an estimate for replacement the same day, which included a 10% discount since I had a previous contract with Master’s. I arranged for installation of the new unit and the whole Master’s team was so helpful and answered all my questions and concerns. The new unit was delivered and installed the next day! What outstanding service! I can’t thank you all enough for your help and professionalism. I know if I need you again, I can depend on Master’s to step up and get the job done.

Went to my Mother’s house on a Saturday and realized her heat wasn’t working. Called Masters hoping they could send a technician out the same day to look at the HVAC system. John answered the phone and said he could be there between 9:30 and 10:00 and he showed up right on time. Unlucky for me, the heating unit needed a part which had to ordered. John ordered the parts and a couple of days later when the parts came in, John sent out a technician who again showed up on time and installed the parts in minutes. John and his team provided exceptional service and the prices were reasonable. I would definitely call Masters Heating and Cooling again if I ever needed their services.

Mr. Master's is the BEST! I Called John he said I'm going home that way I'll stop by and see what I can do. He was there in about 15 minutes. It took him about 15 minutes to find and with in 30 minutes had it fixed. My wife was happy so I was happy. https://youtu.be/0JfyfH67gBk Thanks John

We had a small AC emergency. We are from out of town and were hoping to find an HVAC technician that could come out today which is a long shot. Well, we got Maurice and he was amazing! He came out and he fixed the AC and it wasn't top expensive. We're so glad he came and did such a great job. Thank you!!