Matrix New Street Garage

Why on earth am I paying so much for a monthly pass and not able to park? This isnt the first time I have had no access to the parking garage I pay for. The first time there was a storm so it was understandable but this time, there is no reason I shouldn’t be able to get in. As you can see, there is no power so I can’t even call for help but there is power on in the garage and I was able to get out 15 minutes before. What am I paying for???

This garage is right off of 18 on New Street. It's my preferred garage in New Brunswick. It's close to the State Theater and a short walk to everything downtown south of 27. I've always found easy parking here and an easy exit later.

I parked there to go see a play at the State theater. At the lot it says to pay on the 3rd floor which I did. It then says there is a 10 min grace period. When we went to pull out of the lot it charged us an additions $3.00 because of the traffic to get out was more then 10 minutes. What a rip off.

It took me over an hour to get out of this garage tonight thanks to a malfunctioning exit gate that stranded around 75 cars inside winding up every floor of the garage. Nobody was in the booth and repeat calls to management went to voicemail. When I finally got to the gate I was forced to pay a $5 late fee that felt like ransom money. I will be contesting this with my credit card company.

The parking is nice and clean, with plenty of spots available. Only $20 for 24 hours—can't beat that!