MaxAir Heating and Cooling LLC

When our unit's motor failed (Mid-August in Memphis), MaxAir impressed us from the very start with their responsiveness. We called VERY late in the afternoon and to our relief they scheduled a technician for the very next morning (they texted us the arrival window between 8-11 am)— the communication you just don’t see much these days! The technician (Derek) was friendly & professional, he arrived right at 8 am and got straight to work. He diagnosed the issue quickly, explained everything clearly, and had all the necessary parts on hand to make the repair in one visit. It’s rare to encounter such efficiency and transparency. If you’re looking for fast, dependable, and friendly HVAC service in the greater Memphis area, MaxAir should be your first call!

Mr. Bryan was the technician who came out on a service call to check out my Heating system and it turned out that there wasn't anything to worry about and everything was fine. He even check out the Filter and took the time to explain who it works. I would like to say "Thank you" for being a HONEST man. The other company I called earlier the technician came out and said I needed a NEW unit which he said it would be $20,000. He tried to Scare me by saying that, if I used the heating unit my granddaughter and I could DIE from Corbin Deoxidize Poison because the until had holes in it. He was a DISHONEST man trying to make a SALE. There WASN'T anything wrong with the unit and No Holes. I NEVER go with the first thing I'm told. I ALWAYS get an second and sometimes a third opinion. Thanks Max

Fast and polite. Gave me updates on when I could expect my technician. The technician was AWESOME! Took care of my problem in less than five minutes. Max Air is AWESOME!

Brian was very friendly, knowledgeable, and offered quick service. My husband and I were very satisfied with his customer service and performance.

Stay away from this company at all costs. They came out to fix our HVAC which had a failed fan motor. The technician, Henry, removed our old fan motor and had trouble getting the fan blade off the old motor shaft. He took the blade with him (this should have been our first red flag) and came back later to finish the installation. When he finished the installation my husband went to look at our unit and noticed it bouncing and making a loud noise (second red flag). He brought this up to the technician and said it was concerning to him since our unit never made the noise before or had so much movement. Henry the technician brushed him off and said the work was done and everything was fine. A few days later the entire lid of our unit cracked all the way across dropping the motor and blade int