MBI Heating and Air Conditioning

I have not personally used this company, but I can tell you that their technicians are friendly and kind. I was driving past a technician today and I was visibly frustrated and angry, and the man driving the vehicle took the time to roll down his window and ask if I was okay, I was technically but dealing with Health Insurance people, but that one small act of kindness changed the trajectory of my day. I will keep MBI in mind for any future needs I have!

I work in a commercial space that was renovated 4 years ago. We installed two brand new heat/ac units and contracted with mbi for maintenance. One unit worked fine but the other unit had problems shortly after installation. Frequently stopped working (heat) Mbi was unable to determine the underlying cause despite dozens of attempts. Sometimes the heat was down for weeks at a time. We are a medical facility and have patients who are sensitive to heat and cold temp variations. The techs seemed indifferent and not curious as to why this problem happened repeatedly. This went on for three winters and we finally gave up on them and contracted with a different company. They had the heat working the same day and so far it’s stayed fixed.

We were excited to have MBI install our new system as we had heard nothing but great news about the company. We were certainly not disappointed - the crew was courteous, work was completed in a timely manner and they also did an amazing cleanup job. Thanks to MBI for a job well done!

This is a professional company with competitive pricing. We wanted a high energy efficient Trane system. We were impressed from our first meeting with Frank our sales and coordinator. The installation and service folks have delivered beyond our expectations. Our many Thanks to all the Folks of MBI.

MBI is the place to go for your HVAC needs! We recently contracted with them after the need to replace the upstairs unit in our home. We had 7 companies in for estimates, simply because they were all over the place on what they were proposing, none of which was what I requested. MBI nailed it on the first shot. Frank Hauptman was terrific, he listened and then spoke. We are very happy with their service and you will be too! Part 2 to this story: MBI has lost their way! Frank Hauptman is no longer there, he was the primary reason we bought an entire Trane system from MBI. Their service after the fact is horrible, they sent 3 guys out to repair an air cleaner, we paid them and they have yet to follow up on the work as it still isn't completed. I called 3 times and the last call was