McNatt Inc

Mcnatt installed a mini split in our garage when we built our house 3 years ago. It leaked water into the inside garage wall from the get go. Mcnatt came out and tried to fix it Numerous times. Like at least Seven times. Most of the time we were charged to fix the same problem. We are having another company come out to fix it. Mcnatt sucks. We will make sure they lose more business than what it would have cost them to actually fix the problem.

McNatt installed my new HVAC system and did an outstanding job. Their proposal was straightforward and understandable so I knew exactly what I was getting. The service techs were friendly and professional. They showed up on time and cleaned the work area when they were complete. The new system works great. Very happy with their service and heartily recommend.

McNatt has been nothing but amazing to work with, helping us navigate a couple of issues which have developed after a new install. (through no fault of their own). They've been communicative, helpful and every tech I have interacted with has been knowledgeable and friendly.

This company installed the A/C in my new home 2 years (+one month) ago and it suddenly stopped working. I called them even though I hadn’t worked with them before as they installed it. In the middle of the day in a week day I was unable to reach someone in the office for an hour. Once I did reach them, they had a very bad attitude from the beginning and were incredibly rude and unprofessional. Then they immediately informed me it had been over 2 years, would not be under warranty and would be $8 trip fee and minimum $120 for the first hour. I requested a trip fee alone (even if it was more than $8) and then we could talk pricing once it has been assessed as it has only been 1 month over warranty period and I’d like it to be assessed before agreeing to labor charges on a seemingly new A/C s

My AC went out after hours last night. I called McNatt, Inc. after 9:00pm. Chris M called me back. He was very patient with me. He ended up coming out after 10:00pm to fix my system. I truly appreciate him being so helpful on the phone and in person. I highly recommend McNatt, Inc.