MCR Air Conditioning & Heating

Legit the WORST, slowest, messiest service EVER. Not to mention how many times we have had to tell the workers to WEAR FACE MASKS in our home. They don't seem to understand the concept of getting a job done, getting a job done quick and efficiently. They're is no communication whatsoever and they also damaged and ruined our brand new floors that were just done, now we have to schedule to have our floors REDONE. We want out money back and I will file a complaint with the BB Assoc. DO NOT USE THEM AT ALL. I wish I didn't have to give them a star but it wouldn't let me post this unless I chose one.

I called MCR air conditioning and Heating Inc. to come out to my new small business location and explained to them my A/C was not working and, being new to the space, I was not sure how everything was setup. I was ensured over the phone that this was not an issue and they would locate everything they needed and could do the job. Once they arrived on site, the technician looked around for 15-20 minutes and could not locate the blower. He then went on the roof, took a few minutes up there, poked around at the condenser and stated that the entire AC and heating system would need to be replaced, even though the heater unit worked flawlessly all winter and before examining the blow/coils. I was unsure how he could draw this conclusion, however, he was the expert. So, I asked for a quote for th

They take your credit card info before even making an appointment. Then they don't call back to confirm an appointment. The next day they call to say their on their way. Unprofessional

I have been using them for 25 years. They came for an emergency in 10 minutes. Had issue diagnosed and part replaced in 2 hours.

Reliable. Just make sure you pay them on time!