Memphis Heating and Air Conditioning

We own a small business that used CMS for 4 years for our quarterly maintenance. We had no issues until recently. When we asked for an alternative route for scheduling/payment (they do not take credit card or auto payment, checks only at the exact time of service) I became frustrated that we wanted alternative options. The owner/manager did not want to discuss options or work with a long term client. She was quick to dismiss us as too difficult since schedule by postcard and check at time of service was all they would offer. Our studio manager had to address the cigarette smoke twice with their maintenance crew. They would smoke while servicing on the roof and the cigarette smell would filter into our system.

One of your techs diagnosed a cracked heat exchanger by feeling the seam of a 24 wide carrier gas furnace. Never used a cO3 detector just felt a seam and called it a crack; well guess who's swapping the system out after you fired the customer for getting a second opinion and yet there's no crack to be found. Quit scamming people it's not good for your business model.

Great service, affordable and everyone is nice and helpful.

Very professional and I highly recommend them.

highly recommend