Menards

I got completely scammed by this company. During the whole 11% rebate on "everything" I remodeled my bathroom, spent 1,000s on doors, and a bought a bunch of everything. Even getting a Menards credit card. I filled out the paperwork and sent it in and got nothing back. I tried following up on the rebates, and of course when I inquired they didn't have anything from me. Then saw that Iowa had to intervene because apparently not everything was on 11% reebate

Absolutely horrendous customer service. It took 10 minutes to find someone to help us and once we did we were made to feel like such an inconvenience and were incredibly rushed. They were in such a hurry they were careless with the object we needed help with that they hit my husband on the head with it. Either they hired incredibly rude people or they're working people so hard they're stressed enough to treat customers like crap.

I’m very grateful to all of the helpful staff at the Grimes, Iowa store. Opening a new business and learning about construction projects and tools at the same time was challenging. Shout out to Riley and to Austin A for there help! There were definitely others but i cannot recall their names!

Absolutely awful service. People in the dept can't find things in the system that are on the shelf. Orders take forever to come in then there's nobody competent to help find it, let alone pick and load. You get texts telling you orders are in when they're not. The only reason to go here is if (like me) your trying to match something someone else bought (even then I'd recommend going elsewhere) or every other hardware store in the county burnt down this week. If I could give this store 0 stars I would.

In and out easily as usual. Best deal ive found on purolator filters which imo are equal to wix all day.