Menards

First I want to say how much I appreciate the “open later than most” hours. Second I want to apologize for always coming in at the last hour!! I come here regularly for a couple reasons. It’s just a skirt skirt from my house and the fact that everyone (almost all the time) is so incredibly pleasant!! I think consumers take that for granted!! But tonight… I was lucky enough to get into a checkout line with a young man! He was doing his job like a pro. The over and above job. The “not in your job description” kind of job. You could tell he cared about the job he does and how valuable the skill of customer service will be as he furthers his career. I commended him on his work and told him I would hire him in a heartbeat. (This was the first time anyone has bagged my purchases!) He tha

Steve in the yard was awesome help, only pleasant part of the whole visit. Helping me gather my order above and beyond what a person gets now days for customer service.

Only one to maybe two cashiers working at a time. You shouldn’t have to stand in line for 15 to 20 mins to check out. You’re the only major hardware store in the town. You guys should have your stuff together. Instead you’re pushing people away.

I find they have great value and selection of materials on many items. Since I'm remodeling a home, it's my primary go-to store. I was going to provide a 5 star but they're 11% discount process is very outdated. You have to mail in the receipt to obtain the discount. We were told it takes weeks to obtain it. How come Menards could have it internet based and the customer could enter/scan the receipts to their account or 2) associate all purchases to a phone or account number and when the purchase is processed at the POS, it would connect their purchases towards the future 11% credit/discount.

I have nothing but good to report with Menards in Moorhead Mn. The personal is excellent and they have always lent a hand in questions a person may have. It’s my go to store for nearly everything I buy.