Metropolitan Pools

Parma, OH · Swimming pool supply store

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Parma
#36
of 117 home service pros
City Percentile
23%
rating percentile
Address
Metropolitan Pools, 3427 Brookpark Rd, Parma, OH 44134
Phone
(216) 741-9451
Website
metropools.com
Status
Closed · Opens 9 AM

Metropolitan Pools is a home service pro located in Parma, OH. It is one of 117 home service pros listed in Parma. Its 4.1-star rating is slightly below the Parma city average of 4.6 stars. There are 7 photos associated with this location.

Hours

Saturday9 AM–4 PM
Sunday10 AM–2 PM
Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM
Friday10 AM–6 PM

Customer Reviews

★★★★★ 5.0 maria striffler · Aug 2025

Metropolitan pools is the place to go for your Pool needs . Very informative , helpful , professional, kind. They don’t feed you a bunch of baloney they actually give you answers. And they go above and beyond customer service. They put a new liner in my above ground round pool ; most installer will not install if you have a deck around your pool, they installed for me In lieu of my deck. Their pricing is decent. This is the only place I will go to and believe me. I’ve tried a couple others.

★☆☆☆☆ 1.0 Nichole Bangert · Aug 2025

My family and I were harassed by a lifeguard and his mother Amanda, at a pool that this company manages. My cognitive disabled children were forced from the pool while the lifeguard yelled inappropriate things at my children that left them extremely upset. He told us that we need to "label our disabled children" and "learn how to control them". I was horrified by what I experienced by this company employee who had zero empathy or professionalism. He allowed his mother to use racial slurs towards us while laughing. I work for a leading property management group and cannot believe property's allow this kind of behavior from this management group. I have spoken with my attorney and my children's therapist to explore all legal options at this time. Please be aware of this kind of behavior when

★★★★★ 5.0 Dave Beck · Jun 2024

With the help of Debbie and the install crew, ordered liner for 30 yr old pool. The size was different due to age. Thankfully the Metropolitan staff knew to come measure, and they got it right. Install was seamless, pool is in fantastic shape with little to no rust, and end result was amazing. Strongest recommendation to use them. Yes, they cost more, but their knowledge and professionalism was superior. I had another company insist on doing it cheaper, but he refused to come see the pool ahead of time. Had I gone with that guy, I would have ordered the wrong liner. Trust Metropolitan Pool Service to get it right.

★★★★★ 5.0 Sylvia Schwark · Nov 2023

Needed a new skimmer on an inground pool. I reached out to many companies, with no response. I called Metropolitan Pools and am so happy I did. Chris came out quick, gave an estimate and started the work within a week. We were so confident in their knowledge and workmanship that we replaced our 40 year old heater as well. He and Mike did a great job and we can't wait to open in the spring.

★★★★☆ 4.0 Lyn M · Aug 2018

After speaking to numerous companies for service for our pool, we were directed to this company. WE were looking for someone that would replace our concrete deck. There was a little communication issue but I did speak with "Debbie" at the Amherst location. They have a commercial division and residential division. Our line is private. She indicated that "Chris" the manager had tried to call us several times. We were finally able to make a contact. "Chris" came out to inspect our pool, very nice man. Unfortunately they only place pool liners in, among other services, but they couldn't help us with the concrete deck. Chris was honest, gave some solid suggestions as to what we should have do to eliminate our pool. I feel that he, Debbie and Denna are all honest. Know their industry and

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Swimming pool supply storePool cleaning serviceSwimming pool contractorSwimming pool repair service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.