Miami Rooter

Buyer Beware… wish I had read these reviews beforehand.. but I was in a terribly vulnerable situation and needed to get plumbing issues corrected on a condo. I was remodeling in Miami where the contractor. Was months behind schedule.. I live in California so I had 10 days to get all the necessary work done without knowing any trades in Florida. To their credit, Roto Miami answered the phone gave me an estimated time for the plumbers arrival and followed through when Scott arrived. he contracted to do all the work for $1800 which I knew was at the high high end of pricing but I agreed because I had no working bathrooms or kitchen at this point… Companies that take advantage of people in dire circumstances are lowest of the low in my book. Scott needed to return the next day to finish and th

Typically I pay no mind to 1 star reviews as they are often unreasonably personal, and entirely lacking in command of the English language. But in this case, I should have read those reviews. A man named Scott refused to give me a ballpark estimate on a job requiring 3 feet of pvc pipe installation. Understandable at first, these jobs can certainly be complex. I agree to the $125 "non-refundable" fee in order to get an estimate, under the agreement that his workers arrive on time to fix the urgent matter. Instead of arriving at around 3pm as agreed upon, his workers arrive at 7:45pm that day. His workers show me proof that Scott gave them an incorrect address to my house by mistaking a digit in the zip code. They were sent 1hr and 20 minutes in the wrong direction. Upon arriving, I exp

Visiting late, do not report regarding problem. Try to charge four times more than regular real plumbing service. My suggestion, never used this service in the future. Non-professional employee. Zero stars. Forget about this company - avoid it.

Do NOT use this company. The plumber himself, Scott, is nice. However, the never arrive on time and never call to notify when the plumber is on his way. The last service was done incorrectly, and there is a leak as a result. When I scheduled an appointment to fix it, they never showed up. If I could give zero stars, I would have. Terrible experience.

This company was responsive, very professional and fairly priced. I called a few plumbing companies and I'm glad I went with this one. They were super informative and knowledgeable over the phone which made me feel comfortable about moving forward with their service. Great and quick work!!