Midland Garage Door

Do not purchase a Martin Doo / Midland Door, Period! My door that's barely a year old is already starting to crack out of the thin frame, and the Acrylic Window material they use get incredibly scratched just from the normal weather. I've never touched my windows besides a simple rinse and dry with a microfiber cloth! In addition, if you do have an issue expect them to blow you off with little to extended wait times. Their field service rep would never answer his phone, Voicemail Full, and Auto Texting me back "I'll call you right back". This went on for weeks and I just barely got a phone call yesterday that they denied my warranty request.

We had 2 different doors installed and they're a mess and both needed to be fixed by me, the customer, due to both the manufacturer (Midland) and their dealer/installer (Midwest) unwillingness to make it right. . First door was incredibly difficult to close on day 1. We told Midwest and they said they will fix it when they are back down to install the second door. We struggled with it for several months. . Second door gets installed and we then show them the issue with the first door. At this point the bottom of the door is bent up and heavily damaged over the constant struggle we had closing it over the months (1st pic). They make adjustments but it continues to not work properly and everyone struggles with it. . The second door that was installed seemed fine, but when we went to install

I'm on my 4th install set of certain panels, every previous panel that has been installed through twin city garage doors has been dented. I recently got my second panel replaced on my big garage door for a 3rd time, I was assured it was not dented.. it was again dented. Requesting a 4th set of panels. Not happy with the product. One time okay- I get it- stuff happens. 4 times to receive a non-dented product? That's a bit ridiculous. The 4th sets aren't here yet, but my expectations are that they will again arrive dented.

Horrible. Cheap. Poor Quality. No customer service! We had Midland Garage Doors installed on our newly constructed pole barn and all 3 doors rusted immediately. Had we known that the builder was selecting such a POS door from a company who does NOT stand behind their product, we would have selected something else from another company! It's been over two years. Looks like a trip to small claims court!

I built my garage starting last August, ordered the garage door in September, and had the garage up and finished in October. We knew we wouldn't be seeing the door until 1/21/22, and although that was a bummer, things being in the manufacturing world what they were is understandable. That date came and went, and upon inquiring, were told there were trucking issues due to weather and the door was done on a trailer. February came and went, once again waiting somewhat less patiently, and I started to ask our lumberyard for more updates every week. After inquiring if we could send someone up to get it as it was done and just on a trailer, or so we were told, the lumberyard was told that wasn't the case and they weren't sure where it was. They have been asking daily for updates in the last