Midtown Ace Hardware

Both hardware and decor. They had a a range of household tools and professional grade tools. The staff was very helpful and polite. They knew where to find what I needed. The prices are reasonable. Very easy with the aisles labeled and staff available and giving directions. The check out was brief and nicely done. The store was clan,organized and there was a friendly atmosphere. I was able to get what I needed and come home to finish hanging my pictures I found what I needed and all staff was helpful, knowledgeable and efficient. The staff was helpful and the store was clean.

I was ready to give this Ace Hardware a five-star rating until I went to the check-out counter. I first encountered Steve, a lovely elderly gentlemen. I was looking for a specific item. Steve pointed to the aisle, and then told me it would be on the upper left-hand side. When I found the item I was looking for, Steve then clarified the one with higher PSI (pound per square inch), would be the better choice. Steve was so kind and my encounter with him was delightful. Then I was required to pay for my item. Trent, my "sales associate," was in his early 20's. He was helping the customer in front of me and had what I can only describe as a perpetual scowl. He never made eye contact, was rude and mumbled during the entire transaction. He had the same insolent behavior when I checked-out. The u

I had an exceptional experience at Midway Ace Hardware in Kalamazoo. From the moment I walked in, I was greeted with a warm hello, and the staff went above and beyond to assist me. Instead of simply pointing me in the right direction, they personally guided me to find the product I was looking for. Their attentive and helpful approach made my shopping experience enjoyable and stress-free. I highly recommend Midway Ace Hardware for their excellent customer service and knowledgeable staff. And they have free popcorn

Convenient store location with much more than you might expect and helpful, friendly staff.

Great locally owned hardware store with super friendly staff. Definitely will be back!!