Midwestern Plumbing Service

More Info from a previous review and response. UPDATE TO RESPONSE A MONTH AGO FROM Please check your records again as Midwestern Plumbing was is the Plumbing Company DR Horton used as their plumber for all the Brand New Homes that were built in Trenton Ohio this past 5 - 6 years and Neighbor after Neighbor all up and down the street have had NOTHING but plumbing issues. Midwestern Plumbing was at our house 3 - 5 times in a matter of 1 year from move in Fall 2023 but never after that. I would never have you in my home again. I can only imagine the work you do for Residential if you work is this shotty for DR Horton with Brand New Homes. Let me start off with how is it that darn near every single homes water pressure is over 90, 100 some reading at 130 and140 psi? Who did not check t

In this day and age, finding excellent quality plumbing at reasonable price is hard to find. This is the second time Kevin Helvey at Midwestern Plumbing has provided a quote and scheduled crew within a week to come out to solve our plumbing problems. The on-site technicians (Austin, Jeremy, Don, and Jet-blaster tech) were professional and very skilled. Refreshing experience and result during stressful plumbing issues.

Had a sump pump fail just due to age. Called Midwestern they got out in a couple of hours and fixed it as I had been pumping water out for a couple hours. I thought they did a decent job. Fast forward 10 days get a call from my wife basement is flooded again. Called Midwestern and who installed to gave me the spiel let us show you how well we take care of our customers. We will make it right. Tech was out in 30 min or so same guy that installed the first one. Found a piece of pipe down in the well that I believe got stuck under the float and let the pump run dry for a week and burned it up. Service manager Kevin found every reason in the book that it was our fault and not theirs. Was not happy at all with the service manager. Wasn't notified by phone that they weren't doing anything I foun

If I could honestly give a 0 star rating I would because thats exactly what they deserve. 200$ paid for a lazy plumber to come out spend 30 seconds in my house and say its fixed. Literally stuck the snake in the toilet twice and said its fixed. Had the same issue happen and called back in less than a week. These guys Wouldn’t even come back out to look at the same issue we paid 200$ less than a week before for. Told us we need a new toilet and dismissed me otherwise. Basically said there was no way to get the item it wouldn’t push thru or no way he can retrieve it. Wouldn’t hear me out because they made 200$ to do absolutely nothing. Got the sell and could careless about the experience or satisfaction with their customer. another plumber came out from a different company and simply took th

Two guys to my house to replace a garbage disposal, install a new bathtub spot and screw on a toilet seat I had already purchased. $733, but MP would not not give me an itemized bill when finished and upon request would not itemize labor and equipment separately, even after being asked twice. Bathtub spout and garbage disposal online would cost less than $150, so just trying to figure out labor rate, and whether I was charged for each guy though the work did not require two men. I don’t have a problem with the quality of the work, just the refusal to clearly spell out their charges. Would not recommend or use them again strictly on transparent and customer service practices.