Miller Pipeline

Miller pipeline could be better if I didn't witness one of their workers " short tan African American man dread locs and facial hair" walking off to smoke marijuana while on the job!! right behind my house in the alley. This is extremely unprofessional. I couldn't believe my eyes!! Is everyone high/drugs on the job? Is this why Miller pipe couldn't finish the job the first time around??? Was the job done correctly? I will be reaching out to the city! This is unsafe and unprofessional! Not to mention, he did it both days, several times. Unprofessional

Miller Pipeline is a non responsive, horrible company. I had to deal with them twice. Once in 2022 for a relocation of a meter at home. Ingrid and Jeff Hughes would set up appointments and nobody would show up and they would never return emails or calls. Now I'm having to deal with them for disconnection of gas and it's the same thing. They've been coming out since August 18th and haven't shown up yet. Ingrid again doesn't respond to emails or voice messages. I do have to give her credit for calling and saying she was calling back cause she had a missed call from my number. How they do business like this is astonishing.

To perform a basement project, we needed to move a gas meter from inside our home, to just 20 feet over and outside the house. We paid Miller $72 for an estimate. To their credit, they came and performed the estimate, and they estimated 6-8 weeks. But 4 months later and five unanswered emails later, Miller has gone radio silent. I had contractors waiting for some minimal information regarding whether our gas meter could be moved. I have been unable to get any confirmation from Miller whatsoever. We've had to cancel any plans involving moving the gas meter, and have asked the contractors to rearrange our entire basement project. I asked Miller for a refund of the $72 since they have made no apparent effort to actually perform the work. It's been three weeks and no response. I'm wi

Miller Pipeline is a terrible company. They take no responsibility for their actions. I was forced by BGE to use this company. Avoid them at all cost. If I could leave less than one star I would. I replied to your request add emailed your corporate communications on 7/26 - no response. It appears you want the public to think you have responded quickly to this negative review but if fact this is nothing more than another example of bad customer service and a bad experience with Miller Pipeline.