Molly Maid of Weston

Unimpressed with the service I received, especially for the price I paid. Many of the line items listed in the service proposal were simply ignored in practice. None of the ceiling fans/blinds/air vents dusted, no mirrors cleaned, the showers were not scrubbed, there were smudges on the table/walls around the house, there were floors were obviously not cleaned as advertised, and the list goes on. Perhaps most egregious was the fact that I requested that no bleach be used, as my wife is pregnant. Yet the cleaners marched into our house holding gallons of Clorox. We had to give them our own cleaner to use. Even so, when we walked into the house for the first time after the cleaning, the place still reeked of bleach and harsh chemicals. While Molly Maid did reimburse me $25 for the errors, I

Was happy at first with their employee Gabriela. Then she quit or idk what happened to her. But everyone else after her has been really bad. There is more to it but, I wouldn’t recommend them. Their customer service is nice and good but their actual cleaning work no. That’s my experience.

We were with this company for about a year. We found that the ladies were nice but the work was extremely subpar. They constantly missed counters and did not bother to move things to clean around them. If you don’t want to move a sofa then I understand but like a cup? I just felt their services are at a very low bar. While we did not approach management at first. With feedback we gave the cleaners multiple chances to improve their work but they never did. We eventually did reach out to management. The management is responsive and will react properly by offering to have a top tier cleaner come on the next service but the cleaners themselves do not try and do not care. After that one cleaning, it went back to the low standard. It wasn’t until they completely forgot to clean the kitchen cou

We just had our first clean with Molly Maids and am sorry we didn't use them sooner! The ladies arrived promptly and got right to work., efficiently, detailed, totally professional and a delight to be with. I have used other cleaning services before and never had such a great experience. Highly recommend!

I have using Molly Maid for over 3 years or more. I am happy with the service. From making reservations the office staff is always very pleasant, friendly yet very professional. The ladies are always humble and easy to work with. My Spanish is very limited but we communicate very well. What I like most of all is that they ask me to indict the house before they leave to be sure I am happy with the results. When I have a new vining crew the supervisor also double checks to be sure the job is well done. I recommend Molly Maid.