Moon Air

I hired Moon Services for Aeroseal duct sealing ($2,500) in September 2025. What followed was a frustrating experience that ultimately required legal action. The Work: Moon attempted the sealing twice. The first attempt failed to maintain minimum pressure (the reason became clear later). The second time, they claimed it completed successfully. However, my inspection revealed numerous gaps in ductwork with no evidence of sealing agent. I later found multiple entirely disconnected ducts in my crawlspace - critical issues that should have been flagged during the Aeroseal process, even if repairs weren't included in the scope. Third-Party Verification: Fortunately, my project was part of the Energize Delaware program. Their independent inspector confirmed my findings and shared they've seen

We’ve been working with Moon air for about two years now. They’ve come out a total of 4 times to service our unit since installing a whole system into our home. The installation went great and the technicians were very knowledgeable and got the job done efficiently. The last two times that we’ve had our unit serviced have been nothing short of great. Adrian was friendly, respectful, and informative when working on the unit and explained everything that he was going to do before he did it and took the time to make sure that we understood. This latest service was a real treat because he brought another technician as a helper to get the pan on the unit replaced. All of the work that was to be done was done in a timely manner and the whole time they were working they remained positive and upda

Darnell and his partner were very professional. He took great care not to mess up anything in my home. I am happy with the superb service that I received. Paul the GM was also very approachable, kind and solution based.

I hired Moon Air for air duct cleaning at my house on 8/15/25, and Nate and Adrian were assigned to the job. Unfortunately, my experience has been deeply disappointing, and I feel compelled to share a few SERIOUS issues. First, after the cleaning, my dryer—which has always worked flawlessly—suddenly malfunctioned. When I turned it on 8/16/25, it made a strange noise and shut off within a minute. The heat coming from inside was extreme (even though it was set to low), and there was a strong burning smell. I have never encountered this problem before, and I find it extremely unsettling that this would happen immediately after the cleaning. To add to this, when Jason, the Project Manager sold me this service, I was told that dryer vent cleaning was included, but Nate and Adrian were complete

Our heat pump and air conditioner replacement went off without a problem, however the installation guy's did something to our garage door opener system and it didn't work. We called the office to make sure that someone was coming out to fix it. We also mentioned that we intended to use anotherserviceprovider. Mr. Moon himself came to our house to make sure that everything was fixed. He had a garage door company out within 30 minutes. The fact that the owner of the company made the effort to come here to make the situation right, tells us that this is a wonderful company and we will definitely be keeping them as our maintenance provider.