Moore Heating and Air

We had to get new units before summer and couldn’t decide which unit was right for us. Kevin allowed us to take our time making our decision and answered our many, many questions very thoroughly every time. We ended up choosing the Carrier Infinity system and are so glad we did!! The installers did a great job on installing our system and we’re loving how quiet it is! Even on high you can barely hear it running. It’s absolutely worth every penny to be cool, comfortable, and be able to hear each other talking, as the weather gets hotter outside. I can’t say enough good things about the people of Moore Heating & Air since literally every single person we talked to and dealt with in every capacity was genuinely nice and helpful from beginning to end.

Moore Heat & Air in Cabot was highly recommended to me by my pastor, and as it turns out, my experience was also top-notch professionalism. If there were more stars to give, I would. I had been waiting many, many years before being capable of affording a new duct system and condenser. Brandon (installer) assessed the work, and Kevin (owner) offered a reasonable price. Unfortunately, my home was not cooling well into June 2024 and its internal got its hottest at 89°. The installers were here a shorter time period than expected and now, the house is cooling as hoped. And it should be noted that Brandon is a noble person, smart & efficient, and Alex could handle the heat while being amiable, and they work fast & quietly. Neither intrusive, but respectful. I’m so very grateful that there are

Linda and Jonathon were Amazing to work with. They took care of me quickly and professionally. Jonathon explained all he did and why and made heater work again very quickly. AMAZING!!!

Tyler was great! Very knowledgeable, professional and punctual rep for Moore. His early arrival time for the scheduled appointment was followed by a very through in evaluation, cleaning and servicing of our AC system. He checked and cleaned items that previous companies never looked at before and gave our system a clean bill of health. I highly recommend their annual management plan...great value especially for the amount of time going over our AC system and items looked at.

I am so impressed. Not only was the installation crew top-notch, but the whole team went 'far and beyond' in their customer service and support. Kevin spent well over an hour just making sure that the system was set up for maximum efficiency and explaining how it worked. We made a great choice having them replace our aging HVAC system, and we noticed immediate improvements. Highly recommended.