Moore Supply Co.

Here is a company that knows customer service. I walked into the shop looking for pipe insulation because the temp was forecast to drop below freezing. There was a short line of people at the counter but someone behind the counter looked and acknowledged me. When it was my turn, the fellow sent a runner for my parts and he came back, printed an invoice and pointed me to the accounts payable lady. I was out in a flash. Each person I was in contact with was cheerful and seemed to like their job. There was upbeat music playing of the speakers and it was just a happy place. It was a pleasant experience.

This group of talent epitomizes teamwork. I've seen extremely pleasant and explanatory interactions with one time customers, to in-depth problem solving and urgency to the experienced master plumber. I genuinely feel as if I needed a personal favor I could call on these guys. This is my one stop shop for plumbing material... and also the occasional bs session if I need to kill a few minutes. I highly recommend this particular location!

Don't buy Rheem tankless water heaters from here. Rheem will do everything to not honor warranty and diagnose as failed to keep up with maintenance even though no one there is a plumber. Customer has a water heater with failed weld leaking water and he was told it was elements. Water heater is a year old. Water heater is under warranty but business wont assist in getting this squared away they throw back everything on customer. Used to be a warranty meant something in this trade. Response from the owner4 days ago Hello Rene, thank you for your review, we would be very frustrated also, if we were in your shoes. Rheem is refusing to warranty this unit based off the photos "J.C." sent to the warranty department. As the middle man between you and Rheem, we apologize for your negative exp

Every staff member treats us like friends and they sponsored my soccer team God bless them and there families

This place has outstanding customer service!!! The crew is always very welcoming and professional!