Mr. Appliance of Cincinnati

Mr Appliance worked through getting very difficult parts for me (a door for a Miele oven), that was more expensive than most ovens. Miele shipped two doors that were broken on arrival due to Miele terrible shipping. The third time was a charm. Whoever was the person I worked with who fought tooth and nail to hold Miele to account was totally amazing, some of the best service I’ve ever experienced! I wish I knew their name so I could tell their management how good they were! My home sale was waiting on this getting done and it took months and Mr Appliance gave this extra consideration the seriousness it deserved!

The technicians showed up on time and were able to repair our dryer in quick fashion. They had the part on their truck so one quick visit and we were back in business. They were friendly and made me feel confident we chose the right place to do our repair.

We own a GE Monogram refrigerator that is getting on the older side. Our technician Raymond was excellent. He examined the unit thoroughly & diagnosed the problem pretty quickly. Although he did not have the part on his truck he scheduled to come back in the early evening to complete the repair as we had been without a Fridge for 4 days. Raymond installed the new part and cleaned out the compartment thoroughly to ensure the unit performs to its peak performance. Raymond did not try and upsell us on anything and spent a great deal of time answering questions about whether we should consider continuing to repair this unit or to buy a new one. His responses were very well thought through and were spot on to what we were thinking. We will definitely call Mr. Appliance & Raymond back if we have

This company was great. They scheduled quickly, diagnosed the issue and came back as quickly as possible to repair. The service gentleman was knowledgeable, polite and incredibly efficient. I will absolutely use them again.

My 28 year old Kenmore/Whirlpool washing machine wasn’t filling properly. Kent quickly identified the fix, ordered the part, and came back to install a day or two later. Without prompting, he tested the rest of machine to make sure it was working properly, and it was. Love these older, simpler machines. Thank you for keeping mine running, Kent and Mr. Appliance!