Mr. Rooter Plumbing of Alamance County

My technician Mr Wiley was super skilled, informative, and efficient during the entire job....drained the old water heater....removed....left the house to obtain ,then installed new tank within 2.5 hours.... Workmanship is amazing....new piping is now up to code....assembly and design of pipes are neat and appealing... Excellent job...very satisfied.... Oh yeah....three plumbing companies in Greensboro were unavailable to respond to my calls....Mr. Riley arrived 30 - 45 minutes from another county...OUTSTANDING !!!!

Thank You Luis Medina from Rotor Roter for you fast efficiency Quick Help! You never try to up the price fix the problem in less than 20 minutes l truly appreciate your service and honesty l’m a single retired woman living on social security whom easily gets taken advantage of! I appreciate this honest young man he never try to over charge me . . . He was a fresh experience from all the others that are dishonest and try to take advantage of me! So Thank You Louis Medina you were like a Breath of Fresh Air and l Would Highly Recommend this young Man from Rotor Roter he was a Class Act!! Thank You from NormaJean Westwood Fass🌟🌟🌟🌟🌟

It cost me $257.00 to tell me that Mr Rooter could repair my line for an additional $600.00 ($827.00 Total) It cost me $211.00 for the repair. I will never call or recommend you to anyone.

Been using them for years for all my business plumbing needs. I own a laundromat and occasionally our drains can become clogged when customers wash pillows that burst open. That was the case today so I called them to jet the 2 drains. Both are behind the washers. Previous Mr. Rooter technicians have figured out how to do it before (either climb behind the washers or feed the jet line from from the top). Unfortunately the younger technician Fisher Elliott did not want to try either. He made all types of lame excuses of how he could get injured that was frankly laughable and exaggerated. He then quotes me $865 to jet one drain. I declined and informed him that his company has charged me a fraction of that in the past to jet BOTH drains ($600ish). He pulls up my history and confirms. I k

The reason I am not giving them 5 stars has nothing to do with the quality of their service-it is top notch hands down. However they are pricier than other local plumbers. They did actually admit this to me, but said that the higher quality of their work justified the higher cost. Personally, I don't think that I would disagree with that. But from a customer's perspective, I would of course like to get the quality service AND a little bit lower price