Mr. Rooter Plumbing of Rhode Island

I reached out through Mr. Rooter after seeing local advertisements, namely that they beat their competitors (infer a similar name?), and boy do they. I was tepid at first, my luck with plumbing companies hasn't been great. From the first contact to the end of the job, professional, courteous, kind, punctual, fair, open, honest, and transparent. Did i mention meticulous and clean, even for dirty jobs? Will (basically a master plumber in my eyes) and Cam (apprentice) were the lucky straw pullers. They replaced an entire sewage ejector chamber and pump, and even with some of those unexpected hurdles that cropped up, worked through it all and got our place back in order. After 2 years working through to now my third company, I can say resolutely that the team diagnosed and corrected our issue

We wanted to replace our Hot Water tank with a tankless option. They were very helpful explaining the difference and how it all worked. We decided to ahead and the crew they sent did an excellent job and we are very happy with our new hot water system.

Had a mostly excellent experience. Don't book through any site other than theirs as they sometimes don't get the information. Once you do book with them they communicate well to make sure you know they are coming. Charles was my plumber and he did a great job. He listened well and was very accommodating especially when I asked if he could do a few more jobs. Really appreciate the good work.

Mr. Rooter came out the same day we called. The receptionist was very kind and helpful. Shane was out within three hours of our call and gave us a few options to take care of our clog and pipe replacement. The quote and work were completed within two hours. They were very professional and explained everything as the work was being done. He gave us tips for keeping the pipes in good shape. Very satisfied with our experience.

Thank you so much for your quick response in getting service out to us. Furnace went out during the storm. As soon as we had clearance to our house they were there in less than a hour. Charles was very professional and knowledgeable and fixed the problem and had the heat back on . Thank you