MSR Heating & Cooling, LLC

As an architect, i appreciate good mechanical engineering and workmanship. This company did well by me. They were on time and within budget. Sizing of my system was changed, resulting in cost savings. Good job.

Moises did a great job replacing my HVAC compressor and other parts! He’s very transparent about the process. He gave me multiple options, and explained things to help me save money. He’s a great guy and will request his service again!

Got quotes from a few HVAC contractors for dual zone ductless split system and Moises was knowledgeable and affordable. Work was completed in less than a day and they were quick and neat. Units were good quality. Moises was friendly to deal with. Additionally needed an emergency repair on my furnace and he was responsive and affordable. I would highly recommend MSR Heating and Cooling.

TLDR: MSR was responsive, transparent, honest and saved us money. Couldn't have asked for better service. Details below! Issue: Our A/C on our Carrier Infinity was turning off/not working consistently for about 3 days and we called another HVAC company (Clarksville) to take a look. Issue with initial company: After Clarksville left the unit completely stopped working (no communication with outside unit was the message on the thermostat as compared to previous error of "95-high current lockout" where it would come on periodically). Clarksville sent out another HVAC tech based on us calling for updates a few days later, that HVAC tech had no idea what was going on and was sent out to evaluate us for a new HVAC system so it wasted our time and his (our unit was purchased new in 2017). A f

Moises installed a tankless water heater and an ac/heater split unit in our renovated garage turned studio. Excellent work. We're completely satisfied and extremely happy with his work. Thank you!!