Musson Brothers Inc

Driver was impossible to communicate with.(seems to be a pattern with this issue) unless you want to deal with this do not hire them. Asked him to move his truck into our open lot 10 ft away and not in our entry point and he says he will get to it eventually. And we both escalated the situation from there. Seemed like he was looking for a fight with his aggression could have just moved the truck my man.... plate # 9286 in Elkhorn 9/4 short guy driving with glasses

Careless and rude. I went out to calmly let the crew know that the new asphalt (less than two weeks old) and I took pictures of the MBI crew vehicles and the trailer showing the heavy trailer tongue directly on the new asphalt. What I got was a "WHY?". I explained to him calmly that it was to turn into the city to have MBI held liable for repairs to the new asphalt and that everyone on this block was assessed for the new road. Those that know me, know I am not, nor mean to be a Karen but, nothing burns me more than rude, disrespectful contractors with lack of respect for others property. The "I have a job to do and can do it any way I want" attitude has got to go. What happened to respect and service? After talking to them (nothing we talked about), they did clean up the cardboard b

We needed help figuring out if the sewer line from our house to the street needed to be upgraded/lined. Sam was professional, thorough, efficient and honest with his assessment. He explained our situation completely after using a camera to assess the line. Turns out our line was in good shape and no work was needed. If we ever need work done in the future I will not hesitate to use this company.

Awful Communication. While there were things that went wrong with our project, I would have not taken the time to review if we were properly communicated with. The workers are fabulous, but the sales people that you are in direct contact with are awful. In the end, I would never recommend this company to others due to lack of communication and lack of empathy. Full details: Pipe lining did not go as planned. It was a Friday before a holiday weekend. We had to stay in a hotel for a night (which they paid for), but had to cancel our weekend plans. Never got communication when the final project was complete. Had to call several times to get someone to return to fill in giant sink hole and repair unfinished portion. When workers returned, they were not provided the correct information

Musson Brothers Lined our Sewer Lateral one year ago. No more tree roots! They did an excellent job in the early part of the pandemic. Professional, timely, everything that was agreed to, happened.