My Cool Neighbor Heating, Cooling & Home Services

These guys were awesome! They were quick to answer my inquiry about coming out to check on my HVAC system when it wasn't working and were very helpful. They answered all the questions I had and their prices were quite low. I needed a whole new system and he was able to get one ordered and installed the very next day during a cold snap. I highly recommend them.

My Cool Neighbor (Derrick Foster) was prompt and professional. Derrick explained Everything clearly and fixed the Issues quickly and efficiently. He (and his Assistant) arrived on Time, as scheduled. Derrick was extremely knowledgeable and He explained the Problem / Issue with our AC in a Way that I could easily understand. He thoroughly inspected our AC Unit, identified the Cause of the System not working properly, and explained the Replacement Process. He was very respectful of our Property and He left all Areas clean and tidy after the AC Replacement. Derrick provided a clear and upfront Cost Estimate before starting any Work. The entire Experience .... from the initial Phone Call, to the first Visit to inspect, to the Replacement Work .... was positive and professional. Our AC is now w

I called them out last week when that cold spell hit and they were able to make it out same day. I’ll admit, I’ve had bad experiences with service companies in the past. It seems they would always either send out someone who didn’t know what they were doing, a salesman, or not show up at all. I had to work so my wife took the appointment. She had nothing but the best things to say. They were polite, transparent, and made sure she called me if she wanted to so he could give the diagnosis to both of us and answer both of our questions. I don’t know, you don’t get that kind of service really anymore. Our system was something like 22 years old, and the technician didn’t once mention replacement or try to pressure me into this or that. I waited until the next day, but after I had time

Quick to respond specially when our water heater decided to start leaking late in the evening, friendly, explained everything. Answered all my questions that I had that didn't pertain to just what he came out for without hesitation.

Have used this company for awhile and appreciate they come immediately. I also like how friendly they are. I feel that I can trust them to continue to provide good service.