National Building Supply

1) terrible customer service 2) don’t listen to customer needs 3) no follow through on timeline 4) don’t communicate timelines accurately

I received horrible customer service today. I went to ask about materials I would need to build a small deck. I knew what company I wanted to use, and the collection and color, but I had questions about the fascia, risers, etc. I had a drawing and measurements of the small, simple deck a contractor would build for me and just needed some guidance to make sure I was ordering the correct materials and quantity. The white male that volunteered to "help" me did anything but that. He told me that he couldn't help me figure out what I needed, and to return when I had a detailed list of everything I wanted to buy. He kept interrupting me, and wouldn't let me explain or ask questions. I went in person so someone could help me finalize my material order. I am not a contractor, and am paying for the

No parking come early find somewhere very professional fast

The best service

5 Stars is for the guys on the loading couldn't be more helpful. The phone people make it seem they're doing you a favor.