National Carpet Care, Inc.

BEWARE OF COMPANY SENDING 3RD PARTY OUTSIDE CONTRACTORS THAT DONT KNOW WHAT THEY ARE DOING!! This company COMPLETELY wasted my day as I clearly explained to the owner exactly my carpet repair needed including exact dimensions. He called a guy in the background asked him if he “wanted the job” and how much the job paid. That should have been my FIRST WARNING. ⚠️ The outside contractor (of which the owner lied and said he worked for him) even the contractor told me different and his truck had a DIFFERENT COMPANY LOGO. ⚠️ second warning. He was on time and very curt with my wife and told her he can’t do the 175 dollar repair. Instead told us cleaning the carpet would work. It’s CAT SPRAY AND PEE and then I explained to him it won’t work and that’s not what I want. I’m explained the repair to

I made an appointment with this company for them to come to my house, to deep clean my white leather couches, which was a total of $200. When the gentleman got here, he provided me with a paper to initial and to provide my signature, which I did. Once he completed the service, or at least, once he said he completed it, I looked at the couches, and they were just as dirty as they were when he first got here. On top of that, whatever products he used, damaged one of the couches, once I noticed this, I demanded for him to call his supervisor, who I called, and I couldn't think of someone more unprofessional, and someone that lacks SO MUCH customer service as this so called supervisor. I would never do business with such a low caring company as this one, and I advise anyone that was thinking a

Originally bought the Groupon special and added more service to include 1 Sofa, 2 Love seats, 2chairs, and an area rug 6x8. Paid a total of $225.00. You cannot beat that price. Clint at the office was professional and not that easy to work with, he speaks really fast like a hustler, and cuts you off mid sentence. Do be advised, he has a nasty attitude at times and wants to sell you "spot cleaning" when the furniture was not properly cleaned the first time. The first technician that came to the house was named Orlando- a spanish speaking person, which I requested. He turned out to be horrible, he did a sloppy job, and not even sure he even attempted to clean the area rug at all.. I ended up requesting a do over. And so on the do over day, Alex shows up- Professional, On time, Friendly,

Wow Orlando did my carpet today and it looks brand new. I am very impressed. I will never go to anybody else. This is awesome. If you’re looking for carpet clean this is a place number one never has by carpet looks so nice. Five star. Thanks, Orlando.

First time I use this service and I think my husband do a better job than them. Next time, we'll do that instead. I'm not interested to keep looking for who does a better job. You just ruin it for others. $150 for a very poor quality job. From 1-10 with 10 been the worse, our carpet is 1-3 with the normal dirty area on the entrance. That area looks like it wasn't even touch. I know there wasn't much to do but it look like someone just vacuum and wet our place by using our own water and power in less than 35 minutes for a 4 bed and ,3 bath. By the look of their vehicle (a non identify normal mini van) look like they subcontract other people to do the job. (They scam you out of your money and pay them less for a mediocre job) I'm so disappointed. I feel I was ripped off. The person was very