Nations Home Remodelers

For our church’s facilities in Carroll County, working with the NHR staff made a substantial difference in getting the information and assistance we needed to accomplish a project that had been delayed by the COVID-19 period, and had become a very pressing concern. In the fall of 2021, the roofs of our church facilities needed to be replaced. After consulting with Sales Rep Ray Whitten and NHR owner Henry Hentzman, they worked diligently to get us the precise information our Board needed. At one point Mr Hentzman personally inspected the interior side of our aging roof from a "catwalk" that runs through the attic space 33 feet above ground. Henry and Ray's personal interest and expertise in the building trades were invaluable to our Board in the evaluation and competitive bid process. Th

They mapped out the process for the repair of my roof, including all the insurance details. They were true to their word and it all happened as stated. They worked well with my insurance company and the time frame they forecast (thank goodness the weather cooperated) was spot on. The crew that did the work was excellent. They were really good at covering bushes etc and cleaned up really well. I think I found two or three of the little green disks from the nails in my yard...that was it. They finished it all in one day...it was late when they finished but they knocked it out. I'm very pleased and would recommend them to anyone.

Remodeling an older home is always frustrating. The larger to scope of the project, the more frustrating it gets. Demolition always seems to reveal underlying issues that require repairs which adds to the stress and costs. Dealing with insurance companies to get them to pay to fix storm damage is also frustrating. Nations Home Remodelers (NHR) provided a detailed estimate for known repairs up front and worked tirelessly which my insurance company to justify the maximum amount of allowable coverage for the repairs. Additionally, NHR worked with me to get the cost of non-covered repairs within my budget and in a timely manner. I also appreciated that each team cleaned up their work site at the end of each work day. Thank you for a pleasant experience. Mark Nuttle, Walkersville, MD.

Nations Home Remodelers (NHR) is your best friend until things get tough. So BEWARE! They are storm chasers that latch onto a neighborhood and try and get as much business as possible. When they are trying to sell their services they promise you they will take care of everything. NHR assured me that I was in experienced hands: that I should not speak with the insurance company directly and that NHR would represent my needs better and more articulately than I could represent myself. However, once I got denied by the insurance company NHR was nowhere to be found. When the adjuster contacted me stating that there was no damage, that my contractor agreed with this and I should drop my claim, I frantically called NHR for support. But my calls went unanswered. NHR was present with the ad

We're very pleased with the windows and with Ray and Henry. The process was quick and painless, except there was a longer wait for installation than I anticipated. Once we had a date set, Chris came out and worked like a machine to get all 10 windows installed quickly.