NC Quality Air

I give Alex King ( my technician)a full 5 stars!! He was on time, professional and personable. He went straight to work and was done in a timely manner. I DID NOT like the fact that they questioned on the phone the age of my unit (they have this information from work done prior) this was an underhanded way to make it ok to send Adam Piascik out during my service to try and sell me a new unit. Again this was just a seasonal service appointment.

My heat stopped working and this company was a lifesaver. They responded immediately, scheduled me same day, and Alex was incredible.. professional, friendly, and super knowledgeable. He diagnosed the issue instantly and had everything fixed way faster than I expected. Pricing was super fair and the service was truly exceptional from start to finish. It’s rare to find a company this reliable and honest. I’d give them 10 stars if I could. I highly recommend!!

Adam was a pleasure to work with on proposals for a new HVAC system. He took his time evaluating the existing system and presented options that would work for our home. Vey professional and willing to discuss pricing alternatives. Alex and Wyatt who did the installation were excellent. Very polite, professional and knowledgeable of the system. They were both very detailed oriented. Alex should be recognized for his service and follow up work related to our recent install. He showed up as expected with all add ons discussed during the initial installation. Again he was a pleasure to work with and focused on doing the job right the first time.

Cesar was absolutely phenomenal. He was very professional and took the time to hear all of my concerns. He cleaned my unit and got my unit back up running in less than an hour. I would 1000% recommend and would use in the future! Way to go, Cesar!

NC Quality Air installed a mini-slit system in our Sunroom . I was very pleased with the installers Tyler & Chase & the electrician Cesar. They did a great job PM& was professional & friendly. They cleaned up great behind themselves. In addition Alex & Ryan came under our Service Agreement & serviced our existing HVAC unit - very professional & friendly finding & correcting some existing issues. I would highly recommend this company for your HVAC needs!