Needham Mechanical Systems

From the sale person to the team lead on site it was professional and on-time. The team on-site was friendly and was very clean. One team member noticed there were leaves that moved off the drop cloth as they were cleaning up and picked them up! You will not be disappointed with the equipment or the quality of all team members.

Got home from work at 7pm and the central AC was dead. By 630am they were at my house and got the unit up and running. Couldn't really ask for anything more than a turnaround that quick especially during the summer when AC is vital. The Technician was nice as could be, explained what he was doing/checking, and what the issue was. He said the unit was still in good shape and he didnt try to sell me a new unit.

Our experience replacing our ancient hot air furnace was terrific. Shawn in sales was knowledgeable and very responsive. The proposal was detailed and fairly priced. The installation team was skilled and pleasant to have around.

June 2025. This is an edit of a review I wrote five or so years ago. Rating is still 5+. This time we needed a new air conditioner to replace an old unit. Josh came to the house and presented a proposal that made more sense than any of the other estimates I received. Nothing to do with price, although their price was very competitive. I trusted Josh from the start, and I asked a lot of questions via email. Josh's responses were detailed, professional, and again, made perfect sense. I credit Josh with managing to install our new machine right as the heat wave was approaching. Even after the sale, Josh is still answering my questions with knowledge and expertise. So now our entire HVAC system has been installed by Needham Mechanical and we are very pleased. Josh is the ultimate professional

We hired Needham Mechanical to install a heat pump in our house. They were absolutely amazing from start to finish. Courtney in the office was extremely knowledgeable and knew exactly what we wanted/needed. The crew was great!!! They showed up on time and left our house spotless. Thank you for a wonderful experience. We will definitely be calling Needham Mechanical again!!!