Neil Brooks Plumbing Heating

On a below-zero day when we were dealing with frozen pipes, Neil Brooks Plumbing responded immediately, and that alone says everything. They were incredibly responsive, clear, and attentive, walking me through what to do over the phone and making sure I understood each step. They also reassured me that they would come out the same day if the issue wasn’t resolved. What really stood out was the level of personal care. They stayed in contact throughout the day checking in with me. That kind of responsiveness and commitment is rare and so appreciated, especially in an emergency. Highly recommend this company and will absolutely call them again in the future.

20 Stars for Neil Brooks Plumbing Heating Cooling Inc, located at 14 South Hope Chapel Road, Jackson, NJ 08527 for doing an outstanding job installing a Navien Tankless Water Heater Model # NPE-240 A2 together with a re-circulating valve and removing an AO Smith 50-gallon tank water heater. On October 2,2024 I met with Master Plumber Matthew together with his right hand man named Domingo together with his left hand man named Chris, the three of them worked like a well-oiled machine, they worked in unison. Master Plumber Matthew is a craftsman in his field it is a work of art. (just look at the pictures). Master Plumber Matthew explained the functions of the Navien and labeled all of the valves and cleaned up after the job was completed. Special mention to Neil Brooks for his initial visi

Upgraded my furnace /water heater to a high efficiency Navien combo tankless system. Matt and his team were on point from start to finish. Excellent workmanship!!! Clean, neat work done in a timely fashion! They go above and beyond for their customers. Highly recommend gor any HVAC project you need done!

Happy to report very professional work Neil Brooks Plumbing Heating company. Matt and his team did excellent work with repaired a water pipe line. I highly recommend, they are honest, knowledgeable and reliable. Really excellent service! I'm appreciate! Nataliya Dmytruk.

Hooked my house to city water and added a toilet in place of all the old well pump equipment in my laundry room. They ran a new drain line from the toilet to the septic. Had the HVAC tech back to repair my furnace. All my calls were responded to promptly. Neil checks in to make sure all work is satisfactory. Incredible service from skilled labor that you don't see very often these days. Reasonably priced and quality service. Couldn't recommend them more!