Nevada Outdoors

I hired a landscape architect and then Deven’s team to execute the plan. My backyard looks beautiful, but the service I received from Deven was terrible. He was rarely present, difficult to communicate with, and he is not addressing the issues with the work done by his team. Water feature was installed by his crew (except for tile work) that had a flooding problem. The problem was not found and here I am one year after and there continues to be a water buildup next to the water feature. Two trees are dead (and died early on despite proper watering). They were supposed to be covered under warranty, but now he declined to offer replacement and is blaming me for their death. Every person‘s experience is different, but in this case, I would never hire Deven again.

Poor communication - I requested an estimate for yard work, the owner showed up promptly and thoroughly reviewed the work to be done, which was all great. Then the problems started - I was told I'd get an estimate the week after. When I didn't receive it as promised , I called them and was told it would be the week after - which I understand. Sometimes life gets busy. Since I didn't receive it the week after, I waited a few more days, called back and could not get through to the owner. I left a brief voicemail and never heard anything from them since (nearly a month has passed). Fortunately, I have now found a responsive, reliable company to complete the work. Nevada Outdoors may indeed do good yard work - I will never know, since I was basely "ghosted" and never given an estimate. I under

Deven's team does a great job. His teams are reliable and you can count on them being on schedule. They are very non-invasive; you will hardly notice they are there. He has experienced techs who can decipher complicated sprinkler systems. They do quality work. We use them for multiple clients and properties and can count on them to do a good job.

Our experience with Deven and his very professional landscape team of Pablo and crew is very positive. They installed paver walkways, steps and patio, low-voltage lighting, irrigation and a xeriscape landscape of trees, shrubs and rock and bark mulches. All was done efficiently, on time and on budget. We appreciated that they were committed to getting the work done right, making adjustments as needed to produce a beautiful final product. Five stars all around!

The customer service is poor. Multiple calls are necessary to correct issues, if they even get corrected. Calls are not returned. I requested to have my drip system repaired multiple times. After calling several times someone would come out, fix a single leak but not the system and consider it corrected. Plants did not get watered but the leaks caused my water bill to go up. If all you need is to have your lawn mowed and no other services at all, then this company is okay.