New Age Air, Inc.

Matt was professional and patient, answering all my questions. I felt like I went to HVAC school ;-). He's great! One star off only because scheduler promised an arrival window after I mentioned an online class I'd hoped to attend. Turns out Matt would've needed a Tardis to get here by then. Suggest having the tech specify about what time they'll arrive (using GPS), which would be helpful for planning (e.g., 10 or 50 min away?). My furnace was under warranty so there was no charge.

Absolutely impressed with my service and install. I needed a new heat pump system and called 4 different HVAC contractors. I was able to schedule online at 9 pm and had a project manager, James, at my home the next morning. James was super knowledgeable. He listened to my needs and did a full walk through/inspection of my current system. He made recommendations based on what I requested and gave me a few different price points. He explained everything in detail and was not pushy at all. After I signed my contract, everything still went great. The install crew was onsite on time, respectful at my house, and took the time to make sure I understood the thermostat and all parts of my system before they left. The project manager, James, even stopped by during the install to make sure everything

Oscar Torres was great! Arrived quickly when we were dealing with a heating emergency and got the job done. Very informative, helpful, professional and very nice to work with! Highly recommend.

I am very happy with the service that Austin provides when he comes out to do system maintenance on our HVAC unit. He always shows up on time and is very polite and respectful. He answers any questions that I have and is very knowledgeable. He also explains preventative services that can done to help extend the life of our HVAC unit. Thank you Austin!!

Oscar Torres came out to diagnose my ac unit sweating heavily in my utility closet. Oscar was able to find out my issue within minutes and offered options to fix the problem. He also checked the entire system and found one thing that should be replaced shortly before the system fails. Highly recommended.