New England Custom Countertops, Inc.

Inc., Green Building Behind House, 7 S Maple St, Westfield, MA · Countertop store

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Inc., Green Building Behind House, 7 S Maple St, Westfield
#1
of 1 home service pros
City Percentile
0%
rating percentile
Address
New England Custom Countertops, Inc., Green Building Behind House, 7 S Maple St, Westfield, MA 01085
Phone
(413) 568-0100
Website
newenglandcustomcountertops.com
Status
Closed · Opens 9 AM Mon

New England Custom Countertops, Inc. is a home service pro located in Inc., Green Building Behind House, 7 S Maple St, Westfield, MA. It is one of 1 home service pros listed in Inc., Green Building Behind House, 7 S Maple St, Westfield. Its 4.9-star rating matches the Inc., Green Building Behind House, 7 S Maple St, Westfield city average of 4.9 stars. Based on combined rating and review volume, it currently ranks first among home service pros in Inc., Green Building Behind House, 7 S Maple St, Westfield. There are 10 photos associated with this location.

About New England Custom Countertops, Inc.

With decades of combined experience in the home improvement and design industry, we bring our expertise to every project we undertake. Our company specializes in crafting high-quality, custom countertops, cabinetry, and full kitchen renovations,... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Marie Daniels · Mar 2026

We shopped around for countertops and decided to go with NECC. We are so happy we did! Lisa was so patient with us. She had great suggestions, was very knowledgeable and professional. What really impressed us was the great communication. Everyone involved in the process was wonderful! Installation went very smooth. Josh was excellent explaining everything throughout the whole process. We would highly recommend NECC.

★★★★☆ 4.0 Susan Crowther · Nov 2025

"Measure twice...cut once!" Overall our quartz countertops look beautiful. However, we were hoping for a consistent counter reveal and and finished look. (see pictures below) Let me explain. The countertop reveal is short. It is 1/2 inch on one side of the stove and 3/4 of an inch on the other side. The cabinet pulls show beyond the countertop when looking from above. It is unfortunate that the countertops were not cut correctly at the start. We explained this to the NECC and they agreed saying the counter was not plumb. Then why didn't they compensate when cutting the quartz and make the reveal equal? At our request they agreed to fix it, but did not explain over the phone what exactly they had to do. Josh told us the countertops were permanent and basically could not be moved.

★★★★★ 5.0 AJ Fragale · Oct 2025

Josh and Lisa did a great job on our countertop, the install looks perfect. Very happy with the soap stone. Thank you!

★★★★★ 5.0 Steve · Nov 2025

We are very pleased with N.E.Custom Countertops. From the first time we met Lisa in the showroom to Josh during the removal of the old countertop and installation of the new they have been friendly, professional and extremely informative. Lisa was courteous and patient during the entire time that we picked out the color and the material. She was a wealth of knowledge and helped us tremendously! Josh was extremely knowledgeable and explained everything clearly about the new countertop and how to maintain it. All in all we are very happy that we went with N.E. Custom Countertops. We can’t say enough great things about them! We will definitely work with them again in the future. Steve and Sue Murphy

★★★★★ 5.0 Frank Marchese · Aug 2025

This was a awesome experience from start to finish one of the best experiences I have had with small business price was 100 percent great workmanship perfect clean up 100 percent very very pleased anyone would be more than happy with New England Cabinet. 100 percent. Thank you all from start to finish.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Countertop storeCabinet store

This listing is informational. Contact the business directly to verify credentials, services, and availability.