New England Generator Corporation

New England Generator did the initial install of our whole house Kohler generator about 12 years ago. The install went very smoothly. Over the years we've had them perform the annual maintenance. They have always been good with scheduling and being on time. Their service technicians are always polite and professional. I've has 2 part failures over the years and they reacted and fixed both issues immediately. When I've had questions, their phone support has always been helpful and knowledgeable. One time we were away when the power failed in the neighborhood. Our friends called to tell us that our generator was not running. I asked them to call NEG and they talked our friend through the process of getting it back online. I would certainly recommend New England Generator to anyone.

Called late (10pm) during latest snow storm and not only did they answer but tried to walk me through resolution on the phone. When this didn’t work they arrange a technician next day. Communication throughout was great and work was done well and at reasonable cost. Highly recommend.

During the coldest stretch of weather we’ve had in a long time and a pending storm coming in a couple of days - when my generator wouldn’t start I called NE Generator for help. From the time I spoke with Ann in the office until a technician came to my house (within a couple of hours!) the NE Generator team was terrific. Professional, courteous, knowledgeable service delivered timely and they got my home up and running quickly. I highly recommend NE Generator. Thank you!!

Chris and Jerry did an excellent job in setting my new generator in place. They were extra careful in not damaging my newly planted lawn and were extremely polite and cordial from start to finish. This manner of service is a pleasure to recognize in todays environment. The install team also did a great job from start to finish. They kept me informed throughout the process and went step by step showing all functions of the system before leaving. Paullo also did an excellent job in overseeing all aspects of the job from start to finish. It was a pleasurable experience throughout.

The crew that came here arrived on time and had to shovel a path to the backyard generator. They were very professional and aware of cleanliness as they entered the house. They worked for 6 hours replacing an engine and did a great job!!!!!Thanks for a job well done!!!