New Era Heating And Cooling

I had to use them through my warranty company and I seriously would never recommend. The issue happened on thursday and they said they would get to it monday afternoon. My warranty called and told them it was an emergency and they came out the next afternoon. They then said they would need to come back on saturday to add freon but never gave a time. I called over the span of 3 days maybe 50 times with no answer and no way to leave a message. They then said it would be monday because they’re out of freon. I wouldn’t recommend to anyone!! Especially if this is the company through your warranty because they do not care about the warranty customers!!! Very disappointed!!!

All I can say is WOW about New Era Heating and Cooling. Mr.Jamie was very knowledgeable about his craft. His level of service provided was unmatched. He was very professional, courteous and ready to work. This company come highly recommended for service. I will use them in the future for all of my seasonal services as well as any issues. Thanks New Era, Mrs. Evans Satisfied Customer

Great company to do business with. Both my AC units went out and New Era provided me with a complete diagnosis on both units. I had several companies that came out that I was not satisfied with but New Era was thorough, professional, and gave me a very fair price below what I was previously quoted. The owner, Jamie is very knowledgeable, professional and answered all of my questions. The service technicians got me up and going now and I am COMPLETELY satisfied!

I recently had the pleasure of engaging New Era Heating and Cooling for HVAC services for a home warranty repair. Jaime and his team exhibited the utmost professionalism, quality of work, and extensive knowledge in HVAC systems. From the outset, the New Era Heating & Cooling team exhibited a high level of professionalism. Their communication was prompt, courteous, and informative. They took the time to thoroughly explain the services they would be providing, outlining the process step by step, which instantly instilled confidence in their expertise. When it came to the actual work, I was thoroughly impressed. The technicians arrived promptly as scheduled, equipped with all the necessary tools and materials. Not only did they complete the job efficiently, but they also paid meticulous att

Honestly…this is by far one of the best experiences I ever had with a HVAC contractor…from start to finish…the owner Jamie Gaines came to the initial consultation attentively listened all the needs were gave advice and professional feedback when needed…and prescribed what turned out to be the best solution for my family’s home. He even made sure to follow up with me to make sure I received all pertain paperwork and materials. His technicians were on time for the installation and professional and made sure they completed the tasked. I would refer and use New Era for all my HVAC needs!!! I recommend you do so too!!!!!