New Era Tile & StoneWorks

From the moment I first contacted New Era, I was met with outstanding customer service and genuine care. They guided us to a local slab yard to choose stone for our countertops and even arranged to have two slabs sent to their shop so they could take images and show us a digital layout. When we realized those slabs weren’t the right fit, New Era was incredibly patient and reassured us that we could exchange them without any issue—they truly wanted us to find the perfect match for our home. A week later, we found the right stone. The slabs were delivered to New Era the next day, and they immediately got to work. Although we were originally told installation would be a few weeks out, they finished fabrication and had everything installed in just six business days—and even pushed to have it

As a contractor, I’ve worked with a lot of subcontractors over the years, and New Era Tile and Stone Works stands out as one of the best. Their professionalism, reliability, and quality of workmanship are top-tier. They consistently show up on schedule, communicate clearly, and stay on budget. Their attention to detail in tile and stone installation is exceptional, and they take pride in delivering clean, precise finishes every time. I never have to worry about callbacks when they’re on the job — their work speaks for itself. They respect timelines, coordinate well with other trades, and maintain a clean and organized job site. That level of professionalism makes my job easier and keeps my clients happy. I highly recommend New Era Tile and Stone Works to any contractor or homeowner look

New Era Tile & StoneWorks did an amazing job on our quartz kitchen countertops! The whole process went smoothly. Angelique was helpful and organized as she guided us through the process. Jesse was very knowledgeable with creating the template for an exact fit. The installers were efficient. After installation, we had one small crack, which is uncommon. Javier came out right away and fixed it, you can barely see it now! Jessica was also helpful with that! Customer service has been great! Thank you!

We used New Era for our Kitchen and Bath remodels and it worked out great. Jesse was great measuring and advising us of various options. The time to get it fabricated and installed was short. The quality of the workmanship and value is great. We are getting ready to do our guest house and are using them again. Would recommend them highly.

We have been working with New Era for over 10 years. They are professional, communicative, and know how to hit deadlines, when deadlines need to be met. Natalie is great at keeping our team in the loop regarding scheduling and when the crews will be onsite to being their installation. I would recommend New Era for all of your solid surface countertop needs.