Newcomb and Company

I had Clay, Newcomb plumber, replace the expansion tank on my hot water heater. Clay carefully explained what he was doing. He check the water pressure going into the water heater and found it high. He made adjustments to the house pressure reduction valve to bring it back to specification. He also told me how to drain my hot water heater to keep calcium from building up. I was very happy with Newcomb's plumbing service.

I heard a rattling sound from my compressor and called Newcomb to check it out. The two techs were timely, introduced themselves and listened to my explanation. They quickly determined the sound was my unit switching to defrost mode and needed no repair. My unit is over 10 years old and they probably could have sold me something-even a new unit!- if they were not honest. I appreciated that and will definitely use them again.

Clayton. Seekamp came to check on small water discharge(s) from overflow pipe (not sure of technical details). Anyways it turned out there were several issue, largest being a failed Pressure Release Valve. He had to leave during the appointment to address an emergency at another customer, but returned that night (after 8PM I think) to replace the PRV and also expansion tank, ensuring everything was fixed that day/night even though it was very late for him. That is dedication to service.

Walter Dobucki, the service manager, has excellent customer service and knowledge he’s very professional and make sure that the customer is taken care of. Walter did some work for me at 9:30 PM to make sure that we were taken care of and I appreciate his concern to get the job done. Thank you again for outstanding customer service. I have used Newcomb for years for both plumbing and HVAC and will continue. Great company, great employees.

Newcomb and Co. is a an outstanding heat/ac company providing quality heating/ac unit and reliable services. The sales rep, Mr. Derek Bowen are trustworthy, just like Newcomb & Co. I’m also totally satisfied with the team who did the installation. Reviewd by Tarton Fields Circle customer. MWC