Next Day Floors

Easy experience with top-notch professionals. The quality of the carpet reflected the quality of the company. We had an easy time making an appointment, meeting with John S., the salesman, and scheduling the installation. The installers were on-time and efficient. Next Day Floors was a good find!

We had an exceptional experience with Next Day Floors! Our sales representative, John, went above and beyond to help us find flooring we love. He was knowledgeable and showed he genuinely cared about delivering top notch customer service. John took the time to answer all our questions and helped us to find a flooring we loved that was within our budget. The installation team did an excellent job installing our vinyl plank flooring. Prior to finding Next Day Floors, we had received several other flooring estimates from other companies, but were unhappy with the customer service experience. Next Day Floors was the clear choice for us due to the amazing customer service we received from John and his confidence in his installation team doing the job right. We would highly recommend Next Day Fl

Marco was totally professional and knowledgeable. He guided me through this entire renovation project. He was always available for questions. He was on time and checked in often. The crew, Samuel, John, and Jose did an excellent job. They completed the job in one day. I would definitely recommend this company for all of your flooring needs

We had a positive experience with Next Day Floors Waltham Woods location. Our first job was Coretec LVT in our bathroom and foyer. Carlos and his Dad also named Carlos were polite and provided quality service. We were very pleased with the results. Our second job was Mohawk EverStrand carpeting for our bedrooms and stairs. We were impressed by how efficiently Elmo and Arlo worked together. The end result was to our satisfaction. Both crews were on time, respectful of our property, and answered any questions we had. Our salesman, John Schmelzer, was the best. We appreciated his laid back, no pressure style. He has a great personality and relates well to his customers. John came to our home, took the measurements and brought samples. Next Day Floors doesn’t charge a measuring fee -

The actual work done is good, but Next Day Floors has terrible customer service and communication. First my appointment was scheduled for the wrong day and no one notified me until I reached out the day of what was supposed to be my scheduled appointment. I understand mistakes happen, but then I get a call the morning of the new scheduled appointment and have close to a panic attack when the contract tells me they’re just doing the carpet and not the stairs as I was told. After getting a hold of someone at the office, I was then informed a separate crew would be coming for the stairs. I never received any emails confirming appointment times and what to expect for my appointment. The guys were unable to finish in 1 day and said they would be back the next morning between 8-8:30AM. Well of