Niagara Machine Inc

Niagara Machine as a company will not warranty thousands of dollars in work to Lavinas regardless the hours put on the machine if 5 months have gone by (40 something hours on the machine). I was lucky to find another shop to work on my machine. After looking my Lavina over the technician told me the only thing I’ll need is a clutch properly installed. I may not have been the biggest account, but I purchased all my equipment from Niagara new Lavina 25ge, svx3m, etc. They ruined Lavinas name in my mind, if you’re looking for a machine I’d get a Sase.

The staff a Niagara Machiene will go above and beyond for their costumers. I have been doing business with this company for at least 5 years before they open this branch and I’m glad they have a store in FL now. Walter is a wealth of knowledge and is ready to help contractors get back to work when machines break down, I have called many times after hours and on weekends he has been able to help troubleshoot equipment over the phone sometime even rigging machines temporarily so I can finish the job up. When I’m looking to purchase new equipment I always call Charles first, I know he will lead me in the right direction. If you want to do business with reliable and friendly people visit this guys over at their shop!

The team in Debary, FL is awesome! They're always on the ball with my needs repairing our grinders! 5🌟's! Charles, Q, Jerry, and Rich have always been on the ball taking care of our consistently growing company getting me the parts I need, and repairing the grinders! AWESOME TEAM!

For the people who have machines at this location and are wondering why it is that their machines haven’t been fixed for 2 plus months the answer is simple Walter is lazy and hides behind the excuse of Recieving phone calls all day. I was hired on to work for this company and after two weeks I got told that my work ethic was an issue. After two weeks? I barely even got a chance to look at the machines since my first week all I did was clean up a sad excuse of a shop. Then got told to work faster because machines were behind on repairs. As if that was my fault when I just started. If the machines were so important to be finished why have they been sitting there for 2 plus months? There’s zero excuse for that It’s a very unprofessional work place and would not recommend anyone to do business

Great customer service when you need assistance. Great knowledge of the trade. Niagara Machine Inc. Has your back when you are in the concrete polishing industry.