Nickelson Air

We made a call to Nickelson heating and air when we noticed our ac wouldn't blow cold air. Caleb came to my house the following day. There was absolutely no freon in our unit. He began looking for a leak. Several hours later he found a tiny pin hole in the outside condenser coil. He could have easily given up and called it a day. However he took the necessary time to repair it and saved the day. He made sure the repair was going to work before leaving. We appreciate the hard work, the attentiveness, and the speed in which our ac got fixed. I will always call Nickelson heating and air!! Thank you

If I could give this company a zero rating i would! they cleaned out my ac on the outside, and changed batteries in my thermostat charged me some $$$ for it and it is actually cooler outside than inside now! my ac freezes up, its 80 degrees in my house with it set to 60 (see pic for proof). they did this yesterday I called them twice today and left vm both times. I have an infant at my house and its ridiculous thank goodness the other grandma lives near so he is in the cool ac. but that's not the point these guys should NOT have a 4.4 rating! will never call them to come again, I will take the loss and call their competitors. 0 star rating from thos house!

Contacted Nickelson A/C on Sunday 26 May to check and repair our A/C. The tech arrived and said the control panel needed to be replaced in the future with an estimated cost of $500-$700, but we should be fine during the interim. $250.00 and two hours later the system went out! We called and left multiple messages; to no avail. Moreover, the tech brought down from the attic a bunch of insulation. Talk about disregard for property! Would have taken two minutes to clean up after himself. As of this review, we've yet to hear back. Thankfully, there are better options for A/C service. Choose wisely! Update: We've heard back from the owner who apologized for the tech; not returning calls, not keeping us informed. He also refunded the $250.00. We're updating our review from one star to three. Th

Just want to say your company is such a wonderful company. Local and beyond friendly. Most helpful and will Most definitely be using for future A/C and heating needs. We greatly appreciate your help with our recent A/C problem!

Update: Since being ghosted by Nickelson Heating and Air, I called another HVAC company who properly diagnosed the problem as an incorrect install setting in the thermostat. If I'd have gone with Nickelson, we'd have replaced a perfectly good motor and would still have had the original problem. Glad that didn't work out. The bottom line is either Nickelson was trying to pull a fast one or they don't know what they're doing. In either case, they didn't handle it professionally at all. I averted a service disaster and I'm reporting it here so you don't have one either. Their initial response and service visit was good, but after telling me the parts were ordered and would be here in two days, they went silent - didn't answer my calls or emails. No explanation, no nothing. This was fo