North Country Heating & AC

First off, I know spring and early summer are busy times for these kinds of companies so I fully understand there are waiting lists. I contacted this company as they were recommended by a local business manager who uses them for inspection and repair work. I'll definately be letting that company know how I was treated and hopefully they take their business elsewhere. After a week and a half they called me back and told me they would have to catch up before they could get to me. I understand that. Right after that, the owner told me he was just going to tell me he didn't want to do it and just hung up on me. I'm not sure why and am a little stunned at how unprofessionally this was handled. From talking to others in the area it seems like all they want to do is sell you something new or only

I agree with the other post. If I could give 0 stars, I would. Just weeks after the warranty was over, the motor went out. Of course it was a weekend in the middle of winter. Tried to work out the price but they wouldn't budge. They finally wrote off approx. $160 but said they wouldn't work with us anymore and were very rude. Today I heard a funny noise from the furnace and smelled smoke. When another company came to check, they said the wires got sucked up into the motor because it wasn't put in right. Now we need to buy another motor. I wouldn't recommend this company at all.

I wish I could put 0 stars. We purchased our home with a brand new $6500 boiler system installed by North Country. The first winter we lived there the boiler shut down on Christmas Eve, they came out to fix it and admitted to us the installation had been done incorrectly and they need to vent the system outside. This cost us $662. The next winter the boiler flame sensor went out again he had to change the venting system again because apparently he still did not know how to properly vent the unit, this trip cost us $354. Both times they were not willing to work with us, charging us full price for both breakdowns despite the breakdowns being caused by their incompetence in installing this type of system, and saying they would not cover any of the labor or parts because the company did not ho

Company has probably too much work or understaffed. Wasn’t given the time of day or a quote. Was disappointed but found someone that will do work.

My Trane system is seven years and North Country Heating & AC takes great care of it. I know with the maintenance I recieve from North Country Heating & AC . It will help me get several more years out of my Trane system.